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Venotrain Compression Stocking |
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Please read so you'll have a great understanding of when your shipment will arrive, and what happens if the order takes too long.
What is Typical and What is Guaranteed:
What's Typical for orders
placed Mon-Fri:
Typically orders placed by 2:00 PM CST Mon-Fri ship-out on the same day so that
overnight orders arrive the next business day, 2nd day orders arrive the 2nd
business day, and ground shipments arrive within 3-6 business days. Holidays are
exceptions.
What's Typical for orders
placed Sat-Sun:
Typically orders placed Sat-Sun ship-out on Monday so overnight orders arrive by
Tuesday, 2nd day orders arrive by Wednesday, and ground shipments arrive within
3-6 business days from Monday. Holidays are exceptions.
Business Days = Mon-Fri
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What's GUARANTEED for orders
placed Mon-Fri: What's GUARANTEED for orders
placed Sat-Sun: |
What do we mean by GUARANTEED? Look at the chart below:
| -if your OVERNIGHT delivery is one day late of our guaranteed time we credit $10 back, if it's 2 days late of our guaranteed time, we credit back a total of $24.05 |
| -if your 2ND DAY delivery is one day late of our guaranteed time, we credit back $14.05 |
| -if your GROUND SHIPMENT or any other shipment takes longer than 10 business days transit time plus the time it takes us to ship-out (24 Hrs. weekdays/72 Hrs. weekends) we will refund the shipping cost. |
| (NOTE: We do not automatically credit you. To qualify for any refund on the shipping cost, you must call or email us within 2 business days of the arrival of your shipment so we can verify that your shipment has taken as long as you say, and we'll credit you back the right amount from above.) |
Exceptions are: Backordered items or any other items that we notify you of how long our wait time will be, and you agree to wait that long.
